Terms & Conditions
Minimum Order: Minimum Order for UPS shipping is $150.00. Orders below $150.00 cannot be honored.
Plant: We are located in New Jersey and ship to all 48 contiguous states.
Terms: All website orders must be paid for by credit card. For your protection, all orders can only be shipped to the billing address of your credit card. Shipping: Orders for over $495 of merchandise, as billed, qualify for free shipping to a business location in the tri-state area (greater NYC area)
Claims: Please inspect your shipment carefully upon delivery and count the number of cartons received. Any claim for damage must be made DIRECTLY WITH UPS OR OTHER CARRIER. Be sure to keep all packing material and outer cartons for inspection. All damage claims must be reported within 5 days.
Shortages/Returns: Any shortage claim MUST BE REPORTED BY EMAIL TO CUSTOMER SERVICE WITHIN 5 DAYS of receipt. No credits will be allowed without prompt reporting and our written confirmation. Please check all cartons and packing carefully prior to the claim. No returns will be accepted, or credit issued without our prior authorization. Restocking charges of 20% or more may apply on authorized returns.
Questions: Any question about shipping or our products, please use our contact us form and we will respond promptly.